06 November 2013, 8:15

Is there any way to restore feedback that a student has deleted on ePortfolio?

Thank you,

Meg

[email protected]

06 November 2013, 9:38

Hello Meg,

There is no easy way to restroe feedback through an admin. If feedback of somebody else is deleted that person is notified of that and the feedback is in the email as well.

There is a wishlist item at https://bugs.launchpad.net/bugs/897863 which would solve that problem. It just requires some funding to implement. ;-)

Cheers

Kristina

07 November 2013, 3:25

Meg,

If you have access to the database tables you can change the artefact_comment_comment table and remove the data from the deletedby field for the relevant onview (page feedback) or onartefact (artefact comments).

That should bring the comment back.

Hope that helps.

11 November 2013, 14:40

To expand on what Wullie said, when you delete a comment, it doesn't really get deleted. Instead we put a value in the "deletedby" column of the table the comment was in.

So if you're comfortable querying the database directly, you can identify the deleted records and "undelete" them by setting that "deletedby" column to NULL. If you're not comfortable with SQL, it could be a little tricky to identify the records, though.

Cheers,

Aaron