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Multiple languages input not being saved properly in Comments box


Bei Chapman's profile picture
Posts: 8

14 October 2020, 4:15

We are running  Mahara v19.04 on RedHat6 with Postgres 9.6.

We have the French language pack installed in our dataroot, nothing else. Now our instructors are trying to enter Japanese char in Comments box, and the characters are not readable after the save.

Any ideas what needed to be done to make the multiple languages input recognized and saved properly?

- language packs?

- system locale?

- DB (postgres) collation?

 

Thanks ahead,

Bei

 

Edits to this post:

Kristina Hoeppner's profile picture
Posts: 4863

16 October 2020, 7:36

Hi Bei,

The language input shouldn't change with you installing another language pack. Please check that the database is on UTF8.

Can one of your instructors who has the problem also give it a go on our demo site? It's not running Mahara 19.04 but 20.04, yet would still be good to see if it is some other issue they are having.

Thanks

Kristina

Kristina Hoeppner's profile picture
Posts: 4863
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