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Networking error


Peter Easton's profile picture
Posts: 17

05 February 2015, 3:04

Hi All, I hope someone can shed some light on a problem were having:
Nothing has changed on our mahara site (we're waiting till the summer to upgrade) but all of a sudden we're getting this error any time someone tries link over from our moodle servers. I went to check in the network tab in the admin and all i get is:

"Pratt ePortfolio: Site unavailable

The environment where Pratt ePortfolio is running is misconfigured and this is causing problems. You probably need to contact a server administrator to get this fixed. Details, if any, follow:

Could not generate a new SSL key. Are you sure that both openssl and the PHP module for openssl are installed on this machine?"

I've had the server admin check both openssl and php, he says everything looks fine.

were running

Mahara version: 1.8.1,
PHP Version 5.5.21
FreeBSD with Apache 2, OpenSSL/1.0.1l, mysql 5.0.11

 

thanks in advance for any help

Pete

Kristina Hoeppner's profile picture
Posts: 4729

05 February 2015, 11:58

Hello Pete,

Did you try to regenerate the keys on both Moodle and Mahara or just on Mahara and then put that into Moodle and see if it's recognized?

Cheers

Kristina

 

Peter Easton's profile picture
Posts: 17

19 February 2015, 2:29

Hi Kristina,

Sorry for the delay, some how my reply didn't post.

When i go to the network page where you do the keys is where i get the errors.
I've done just about everything I can think of, any ideas?

 

Pete

Kristina Hoeppner's profile picture
Posts: 4729

01 March 2015, 21:43

Hi Pete,

It might be better if we take a quick look as not seeing what you see makes it tricky to know what might be going on. Please send me an email if you want us to do that.

Cheers

Kristina

 

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