08 April 2014, 20:25

The logins, it has happened that participants have forgotten your password ...

After several failed attempts to enter the account was not only locked for 5 minutes, but in general.

On request is then passed through the configured e-mail address, a unique opportunity, so that the participants can temporarily login again, but only once.

For the participant's account acts then still locked, but does not appear for a admin under locked users for approval.

09 April 2014, 11:52

Hi Franz,

Check that the Mahara cron job is running. The Mahara cron job should clear the failed login attempts every 5 minutes, allowing the users to log in again.

Alternately, you could run this query in the database: "update usr set logintries=0";

Cheers,

Aaron