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External Media blocks do not load on groups homepage


Patric Lougheed's profile picture
Posts: 97

26 August 2020, 16:44

Trying to add some blocks with external media, which work fine on a page, come up blank in the group homepage. Seems the embedly thing does nothing and no errors occur. This is on a 20.04.1 site.

On a side note, using your site search for "external media group homepage'" caused a site unavailable error.

Cecilia Vela's profile picture
Posts: 110

27 August 2020, 15:36

Hi Patric,

I've tried to replicate the error in 20.04.1 version with a Youtube url but it works as expected both in a personal page and in a group homepage. Can you give us an example of External media content that fails for you?

Thank you for reporting this,

Cecilia

Patric Lougheed's profile picture
Posts: 97

27 August 2020, 15:54

Hi,

When I add https://cotr.bc.ca/programs/bachelor-of-education/ it appears fine in preview but does not appear once group page is publish.

screenshot-cotr.folioz.ca-2020.08.26-20_49_29.jpg

screenshot-cotr.folioz.ca-2020.08.26-20_50_05.jpg

 

Cecilia Vela's profile picture
Posts: 110

27 August 2020, 16:35

Hi Patric,

Thanks for the example, I'll try to replicate the problem and get back to you.

We've also fixed the site's search, thanks for reporting that!

Cheers,

Cecilia

Cecilia Vela's profile picture
Posts: 110

27 August 2020, 17:49

Hi Patric,

The problem with the external media block comes from the platform.js file not being loaded for group homepages. This javascript file is used by embedly.

Please try this patch and let us know if it works for you.

Thanks,

Cecilia

Patric Lougheed's profile picture
Posts: 97

03 September 2020, 7:08

Thanks... works now.

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