01 August 2020, 11:41

Hi, we are getting stuck trying upload videos. There is a block around a maximum size. How can we change that for individual users. Thanks

03 August 2020, 10:33

Hello David,

When it comes to extending the maximum upload size you will need to check the following:

1) What is set for the user's quota.

To check this search for the user in Administration -> People (Users) and then click on their username. You should then see the 'File quota' field where you can update their quota allowing them to upload bigger files.

2) The max size your server will allow to upload .

This is bit harder to check - to find out what the server's PHP settings allow try setting the value in step (1) for your user to be something large, eg 50GB, and then go to the file upload page, eg Create -> Files and check the text under the upload field for example it might say (Maximum upload size 199MB) . This means the server is restricting the maximum upload file size to be less that what you set in Mahara.

To fix this you will need to edit the PHP 'php.ini' file to set the post_max_size and upload_max_filesize values to be bigger

Cheers

Robert

04 August 2020, 16:45

Thanks Robert, very helpful. We will resolve it in the php.ini file. Cheers.