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Error when accessing Web Services configuration screen


22 February 2020, 8:35

Hello,

We're on Mahara 19.04 running on RHEL 7.6, with Postgres 9.2.24. Accessing the Web Services -> parameters screen gives errors in both our development and production environments.

Here's the error in DEV :

mahara web services DEV.png

Here's the error in PROD :

mahara web services PROD.png

There's nothing in the error logs in either environment, only the following in the PHP error in DEV :

"[WAR] 5a (lib/errors.php:535) [Error]: Call to undefined function openssl_pkey_get_private()
Call stack (most recent first):
* exception(object(Error)) at Unknown:0"

 

We use LTI for login integration with our CMS and that works fine, and were able to access this screen a few months ago. There have been no modifications to these systems either with Mahara or with the underlying OS since upgrading from 18.10 to 19.04 last summer.

I can't find anything useful in the documentation or in the forums, any ideas?

 

Thanks,

François

Robert Lyon's profile picture
Posts: 773

24 February 2020, 7:39

Hi François

Looking at the error Call to undefined function openssl_pkey_get_private() it is saying your system cannot access the PHP function https://www.php.net/manual/en/function.openssl-pkey-get-private.php

It sounds like the PHP module 'openssl' is not enabled.

You can check if it is enabled via the commandline by doing something like:

php -i | grep OpenSSL

 

Cheers

Robert

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