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Cron is not running / Version : 16.04.5 / No plugin


06 April 2017, 6:59

Hello,
 
Can you give me a procedure to identify why the cron is stopped ?
 
Best,
Alain
Robert Lyon's profile picture
Posts: 773

06 April 2017, 14:10

Hi,

The cron can stop if a cron task failed to complete.

A way to check what task(s) failed to complete/not working is by looking in the database 'config' table and any rows there starting with '_cron_lock_', eg '_cron_lock_core_export_process_queue'

They should be cleaned up when cron task completes.

You can delete those rows and that cron task will try to run thru again.

If it keeps failing you should look into the webserver error log to see if there are any information/errors explaining the failure.

Cheers

Robert

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