14 May 2014, 13:36

Hi, 

When i try to delete users in bulk (50+ users) i get the message "site is unavailable" A non recoverable error occured..

Is there anything i can do to fix this issue?

15 May 2014, 13:03

Hi Mathew,

I am just gonna put out this shot into the dark because I have a similar issue. Could it be that some of those users have blocks on their pages (views) belonging to plugins that are not in your mahara anymore? This is what happens to me. I used to have the Facebooklike blocktype and it is on the pages of three users and it wont delete the users. This used to be a problem with individual pages also.

Anyways, just a shot in the dark. Maybe see if you can find the error log of your webserver. It has the messages for me in there.

15 May 2014, 15:36

Hi Dirk,

Your shot in the dark hit perfectly! After the upgrade i hadnt installed the cpd and ilp plugins, once i reinstalled them i was able to delete users again.
Thanks verymuch for your help!

15 May 2014, 16:28

Hi Mathew and Dirk,

Good that you found a way to get the problem sorted out - but one shouldn't have to install plugins just to be allowed to delete a user so I have filed a bug report for it:

https://bugs.launchpad.net/mahara/+bug/1319634

Cheers

Robert