11 May 2011, 22:30

We have one user that returns the following error when they log in.

College ePortfolios: Site unavailable

A nonrecoverable error occured. This probably means you have encountered a bug in the system

We have deleted the user but it makes no difference. Onces he has logged on and the account has been created, if he logs off again it gives the same error when he comes back.

We are using LDAP integration.

The account was working well and was a system admin user too but then just stopped.

11 May 2011, 22:46

PHP settings can be seen here: http://mahara.org/artefact/file/download.php?file=143660

12 May 2011, 19:12

I have seen this problem before in 1.3.3 when somehow a user ended up with two profile views.

12 May 2011, 20:33

Hi, at least I'm not the Lone Ranger :-)

Any ideas as to how I fix this?

12 May 2011, 20:36

Check if this user has the same issue I encountered (two profile views and two dashboard views). If this is the problem, let me know and I'll tell you how I resolved it.

12 May 2011, 21:40

Hi, sorry this is probably a silly question... but where do I see this?

12 May 2011, 23:04

As an administrator, find the user in "User Search" then "Login as" that user. As the user, go to "My Portfolio >  My Views" and see what's there.

13 May 2011, 13:43

There is only one dashboard and one profie view

15 May 2011, 19:09

Have you checked your error logs for potential clues?

15 May 2011, 21:14

Sorry to drag this out but I don't use linux oftern and this is my first time in Mahara.

I can't seem to find a link anywhere which referes to log.