14 January 2009, 12:32

I have just installed version 1.0.8 from scratch and I get a blank screen when I clic on the "Site Administration" button.

Strange because with 1.0.7 all worked fine.

By the way, I also have installed on the same server, the version 1.1 beta 3 and all works fine.

Any idea ?

14 January 2009, 18:15

Hi, what database system and version are you using, and on what platform?

Also, are there any errors in the logs that could help work out what is wrong?

14 January 2009, 23:52

One other question - do you have any language packs installed?

15 January 2009, 4:12

I am using

 

• php 5.2.4.2-unbuntu 5.4
• apache 2.0
• mysql 5.0.51a 

 

15 January 2009, 5:59

Hello Dominic,

 I would check the Apache error log file and the Apache  Access log file to find for error messages in your apache server.

Also, in your browser,  when you get the black page if you go to the option of "View  code" or "View source", it will also display any possible error messages displayed on screen.

You say that you are using the french language package. I remember having had a look to that lenguage package, as it was one of the first translations that appeared, along with the japanese one, to have a reference point for the translation of the language package in Spanish.

 If I am not wrong, the french language package was created AT A PLUGGIN LEVEL, prior to the community discussions about configuring the language package at a pluggin level or at a dataroot level. When the package was created, the Adminlang tool didn't exist either.

I would say that your problem is surely caused by the way that the language package has been integrated into the Mahara code standard.

 How did you install the language package:

did you download the 1.08 version and then replace all the lang folders?

 Regards

 

15 January 2009, 6:11

Hi Aaricia,

The discussions about where the language packs should be placed did not affect the actual make-up of the language packs themselves. Also, there is still nothing wrong with putting installed language packs "along side" the english one - all we did was arrange so that people could install them in the "langpacks" directory in dataroot too

15 January 2009, 10:05

Hello Nigel,

Thanks for the information. 

 My guess was that Dominic was trying to install the french language package along with the english one, but you say in your post that there is nothing wrong in that, so better to look to the messages in the error.log file.

 Regards

Aaricia/Mari Cruz

15 January 2009, 6:09

The log is the apache error log, as Aaricia says. On most debian based servers like ubuntu, this is in /var/log/apache2 and is normally called error.log. If you set up an apache virtualhost for your Mahara with a special ErrorLog setting, then that log will be used.

Aaricia might be right about the language pack potentially causing the issue, but it's too early for me to tell exactly what the issue might be. Another question though - have you got the language pack installed "along side" the english one, or have you put it in the dataroot directory?

16 January 2009, 8:42

I have deleted my old error.log file and restarted appache. I am listing at end of this message the errors I get when I try to access the admin page. Hope it can help.

Concerning the french package language, I have installed it by the command http://git.mahara.org/?p=lang/fr.utf8.git;a=snapshot;sf=tgz

and installed the files  with cp -R /path/to/fr.utf8/* /path/to/mahara/

Cheers
djan

[Fri Jan 16 13:29:54 2009] [notice] Apache/2.2.8 (Ubuntu) PHP/5.2.4-2ubuntu5.4 with Suhosin-Patch configured -- resuming normal operations
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] [WAR] fb (lib/upgrade.php:127) Plugin blocktype mygroups is not installable: Il manque le fichier version.php au plugin blocktype mygroups\xc2\xa0!, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] Call stack (most recent first):, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_message("Plugin blocktype mygroups is not installable: Il m...", 8, true, true) at /var/www/mahara/lib/errors.php:90, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_warn("Plugin blocktype mygroups is not installable: Il m...") at /var/www/mahara/lib/upgrade.php:127, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * check_upgrades() at /var/www/mahara/admin/index.php:42, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] , referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] [WAR] fb (lib/upgrade.php:127) Plugin blocktype myfriends is not installable: Il manque le fichier version.php au plugin blocktype myfriends\xc2\xa0!, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] Call stack (most recent first):, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_message("Plugin blocktype myfriends is not installable: Il ...", 8, true, true) at /var/www/mahara/lib/errors.php:90, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_warn("Plugin blocktype myfriends is not installable: Il ...") at /var/www/mahara/lib/upgrade.php:127, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * check_upgrades() at /var/www/mahara/admin/index.php:42, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] , referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] [WAR] fb (lib/upgrade.php:127) Plugin blocktype wall is not installable: Il manque le fichier version.php au plugin blocktype wall\xc2\xa0!, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] Call stack (most recent first):, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_message("Plugin blocktype wall is not installable: Il manqu...", 8, true, true) at /var/www/mahara/lib/errors.php:90, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_warn("Plugin blocktype wall is not installable: Il manqu...") at /var/www/mahara/lib/upgrade.php:127, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * check_upgrades() at /var/www/mahara/admin/index.php:42, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] , referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] [WAR] fb (lib/upgrade.php:127) Plugin blocktype myviews is not installable: Il manque le fichier version.php au plugin blocktype myviews\xc2\xa0!, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] Call stack (most recent first):, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_message("Plugin blocktype myviews is not installable: Il ma...", 8, true, true) at /var/www/mahara/lib/errors.php:90, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_warn("Plugin blocktype myviews is not installable: Il ma...") at /var/www/mahara/lib/upgrade.php:127, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * check_upgrades() at /var/www/mahara/admin/index.php:42, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] , referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] [WAR] fb (lib/upgrade.php:180) require(/var/www/mahara/artefact/file/blocktype/html/version.php) [function.require]: failed to open stream: No such file or directory, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11] Call stack (most recent first):, referer: http://moodle.gymnyon.vd.ch/mahara/account/
[Fri Jan 16 13:31:07 2009] [error] [client 10.224.229.11]   * log_message("require(/var/www/mahara/artefact/file/blocktype/ht...", 8, true, true, "/var/www/mahara/lib/upgrade.php", 180) at /var/www/mahara/lib/errors.php:374, referer: http://moodle.gymnyon.vd.ch/mahara/account/
@                                                                                                                                 

17 January 2009, 19:13

That error is very strange. It says that the version.php file for the 'my friends' blocktype is missing, but that blocktype only appeared in Mahara 1.1. Perhaps you previously had Mahara 1.1 running in the same directory? In any event, that would explain why unpacking a fresh 1.0.8 would seem to work.