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New registrations fail


anonymous profile picture
Account deleted
Posts: 11

03 October 2009, 16:14

I am having another problem...

 I have gone through all past posts about registration failing and tried adding a line  $cfg->noreplyaddress = '[email protected]';  to the config.php file and still no luck. Can someone please advise what else could be causing this problem.  All I get on new registration is "

Sorry, your registration attempt was unsuccessful. This is our fault, not yours. Please try again later. "
Here are a copy of my error logs at the time of error
<!--StartFragment-->/home/username/public_html/myhuntingspace/error_log:
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                                     [type] => submitcancel
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                                     [value] => Array
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                                         (
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                                             [0] => Register
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                                             [1] => Cancel
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                                         )
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                                 )
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                         )
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                                 )
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                         )
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)                 )
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)         )
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389) )
[03-Oct-2009 14:09:07] [WAR] b8 (register.php:389)
[03-Oct-2009 14:09:07] Call stack (most recent first):
[03-Oct-2009 14:09:07]   * log_message(object(EmailException), 8, true, true) at /home/username/public_html/myhuntingspace/lib/errors.php:90
[03-Oct-2009 14:09:07]   * log_warn(object(EmailException)) at /home/username/public_html/myhuntingspace/register.php:389
[03-Oct-2009 14:09:07]   * register_submit(object(Pieform), array(size 11)) at Unknown:0
[03-Oct-2009 14:09:07]   * call_user_func_array("register_submit", array(size 2)) at /home/username/public_html/myhuntingspace/lib/pieforms/pieform.php:430
[03-Oct-2009 14:09:07]   * Pieform->__construct(array(size 8)) at /home/username/public_html/myhuntingspace/lib/pieforms/pieform.php:170
[03-Oct-2009 14:09:07]   * Pieform::process(array(size 8)) at /home/username/public_html/myhuntingspace/lib/pieforms/pieform.php:71
[03-Oct-2009 14:09:07]   * pieform(array(size 8)) at /home/username/public_html/myhuntingspace/register.php:408
[03-Oct-2009 14:09:07]
anonymous profile picture
Account deleted
Posts: 1643

04 October 2009, 18:03

Hi - somehow, your server is unable to send email via the mail() function. This can be for many reasons, of which almost none of them are Mahara's fault. Normally, to find out which one it is, you need to look at the email program's logs to see why it rejected the mail.

Sometimes, this reason is that the noreply address isn't a real e-mail address. Which is really annoying, because that's normally one that nobody cares about. So you might have some luck if you make sure that the address you put in for noreplyaddress is a real one.

If that isn't working, and you don't have any way to view the logs for the email program, then you might need to send your e-mail via SMTP. Your host might even want you to do it that way, and may have published instructions for you (you should definitely check your host's support stuff to see what they say). If they say you need to send via SMTP, then you should look in lib/config-defaults.php, copy out the relevant lines into your config.php, and edit them to suit the settings you require. 

anonymous profile picture
Account deleted
Posts: 11

04 October 2009, 19:18

Well I tried adding to the config file and no luck. I will see if I can find some mail logs somewhere.  I don't know what else to do that I have not already tried??
anonymous profile picture
Account deleted
Posts: 1643

04 October 2009, 20:48

If all else fails, check your hosting provider's documentation about e-mail - they may have some hints for you. Or, you can contact them directly to ask.
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