23 March 2014, 22:37

Using Mahara 1.8, when submitting feedback, it keeps processing ....

wonder why? please help me to resolve this problem ...

Thanks in advance.

 

24 March 2014, 6:18

Hello

What do you mean by "keeps processing"? Do you mean that your systems crashes,mor stalls?

If it is the case what does the php and apache's logs of your server say? They contain useful information telling you what is happening and why sometimes things are going wrong

dajan

25 March 2014, 10:31

Comments are posted using ajax. The "processing" message shows up until we receive a response from the ajax request. If the ajax request errors out, the "processing" message stays up there permanently, which is probably what you're experiencing.

To find out why the ajax request is erroring out, you'll need to look at your PHP error logs. The exact location of these will depend on your operating system and configuration. In Ubuntu Linux, for example, the PHP error logs are printed into the Apache web server error logs, which by default are located at /var/log/apache2/error.log

Cheers,

Aaron