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bug error in uploading user in CSV FILE


anonymous profile picture
Account deleted
Posts: 2

02 March 2014, 17:14

Hallo,

I was uploading users using CSV file, the first file went on smoothly, the next upload gave me this error:

""mysite: Site unavailable

A nonrecoverable error occurred. This probably means you have encountered a bug in the system.""

 

Does anyone here have any idea how i would solve this out please?

Regards.

Bang.

Robert Lyon's profile picture
Posts: 749

02 March 2014, 20:44

Hi Bang,

 

The "A nonrecoverable error occurred." can happen for a number of reasons - usually when non logical/non safe data is tried to be imputted into Mahara. To find out why you got the error in this case you will need to take a look at your error logs to see what happened during the CSV upload that caused the problem.

If you can find that information and post it here then that will make it easier to diagnose what when wrong and why.

Cheers

Robert

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