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Profile Information long load times


anonymous profile picture
Account deleted
Posts: 4

14 December 2011, 15:41

Hi -

We're using Mahara version 1.2.4. When we drag the 'profile information' icon onto an ePortfolio page (while on the edit view screen), it takes up to 4 minutes for the configure popup (layer) to come up for users.  Has anyone else run into this issue?

We've increased RAM on the server, turned off logging, tested in several browsers, dragged that content box to empty pages vs high-content pages, etc. So far we haven't found any clues as to why just this one content box is taking so long.

Thanks in advance!

 

anonymous profile picture
Account deleted
Posts: 808

14 December 2011, 20:45

Unfortunately it's just a particularly slow query.  But you're not the only one who's come across this, see this thread: http://mahara.org/interaction/forum/topic.php?id=4102

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