the last login-last access seems normal. It probably mean the the user did not logout? I m not sure why there is a table 'lastlastlogin' but it seems to be the oldest login for a user.
Something else to look into: Does the student use the 'timed access' feature in mahara? I have seen interesting things happen in older mahara versions. Perhaps when combined with an inaccurate server time and when used on different pages, a file could appear to be lost.
]]>I have just been trying to locate this folder with technical assistance. The only thing similar is the data folder but we cannot see anything in it that directly relates to any students details. Are we looking in the wrong place? One other thing we noticed when looking at the backend of the student accounts, is that the last login is older than the last access by a couple of days. Is this normal?
Thanks for your help.
]]>have you looked at the 'maharada' folder for inconsistent permissions and owners of folders. The daete issue makes me think its not directly a mahara issue? Just a thought.
]]>Thanks
]]>I have just gained further information from the student involved and she has advised this is also happening to another student.
" I definitely did not delete any of the files from 'my files' when it vanished from my view. The file didn't get deleted from 'my files' just the view page. Hope this makes sense."
The file remains in her list of files and the block remains, it is just the file in the block view that is missing. Any ideas?
]]>After investigation we found these files (around 27) are missing physically from mahara dataroot. ! Strange !
We tried to track down how it happenned - we checked error logs / cron logs and nothing was happenned at that day. Even server was up since long without any problem.
We also thought about clamav but it will not allow to upload if infected and will report administration.
Our Mahara version is 1.2.9. We are in the process of upgrading it to 1.3.6. Even if Mahara 1.2 is not supported it would be interesting to know about this. We have tried our best to track down this and no success.
Is there anything in cron that deletes files/comments/whatever ?
]]>Richard, yes I do mean the title of the block is still there, but the name of the file is gone. The student is an advanced user of Mahara and she has said she has experienced the same problem a few times.
]]>In this case it sounds like the name of the file is no longer even listed under the block title, so it could just be that the file was uploaded into a view, but then subsequently deleted in the user's files area.
Heidi, when you say "the title is still there but there is no file listed" do you mean the title of the block is still there, but the name of the file is gone?
]]>Heidi, what version of mahara are you using? I believe that this may be a bug which has been fixed though I can't find the bug now to confirm my suspicions...
Andrew
]]>Does your student still see the file in her files area? I have not heard of files vanishing without somebody deleting them. Could it have been that the tutor logged in as the student? Does s/he have that permission?
Nevertheless, as you are using Mahara 1.2 if I remember correctly, you should be upgrading as 1.2 is not supported anymore.
Cheers
Kristina
]]>I have been talking to a student today and she has advised me she has lost files under a view a few times. When she loses them the title is still there but there is no file listed. There is nothing to click on to see any error message either. She also advised that her tutor her been removed from having view access and a comment her tutor had made had also vanished. She is concerned this may happened again. Any ideas or suggestions on why this maybe happening? Any help or advice would be greatly appreciated.
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